I didn’t say you said it benefitted them, I was asking how a delay benefitted them. Their priority is to sell products, full stop. If customers have a poor experience, be it regular production or Forge/group buy, many will not return for further purchases. For you, it does sound that production speed is your priority. For me, I want a problem free mouse, and this was a non-essential purchase anyway.
The GB started in August and ran through Oct. If it was closer to Oct, I’d be more concerned. This ran up on multiple US and Chinese holidays, in addition to the QC stuff. as it is, it’s been just under 6 months since the close of the GB.
You are missing the point for the 2’nd time. read this again carefully: The QC issues that they suggest they have, if they wanted and if this was a priority, would have been solved long time ago. You’re like a broken machine repeating the same BS non-stop. I understand the purpose of postponing due to QC issue, but those can be fixed slower/faster based on their interest to get this product out before/after X/Y/Z other products. that they have in line.
@Blaz3 I’d like to ask that you keep your tone civil with other guild members while on the forum. This is a shared community, please treat this forum and the members within it with respect. The Guild is meant to be a place for us to share our knowledge, interests, and hobbies with one another. Even though we may disagree at times, we should still be respectful of the topics and people discussing them.
I’m not missing the point Blaz3. Unless you work for Glorious, we have no insight into what has occurred beyond what they have disclosed. We don’t know how priority of this among the other projects has been ranked, we don’t know how part availability or plastic composition issues may have affected their ability to quickly prototype another set of units. I’ve been on their side of things in a corporate setting, working on beta test units with consumers, engineering, developers, and QC. It could be anything, from the plastic wasn’t meeting strength spec, color wasn’t to spec, wheel squeak, switches weren’t lasting to their projected life in testing…we don’t know, unless Glorious tells us. Like I mentioned before, I’d love more transparency from them on the delays, and hope they will move in that direction if Forge continues. If anything, I hope the community demands transparency from them. The time hasn’t bothered me, this was a group buy, but the spacing of updates, and lack of transparency on the issues beyond the nebulous “quality” does.
My opinion is not based on insight. Its based on facts:
Group buy period has been extended 2 times, most likely due to lack of interest to allow more people to participate. So low sales might the reason this didn’t get proper priority, maybe the orders didn’t even cover the costs of retooling for the new weight, holeless shell.
There has been 3 delays so far. Not by a week or two, but 2 months every time. Two months was their inital estimated production + shipping time from the end of the group buy. Now add another 6 months to that. All the reasoning behind the delays was short and not well explained. Not only the lack of transparency, but the rate on which we received information was also poor, sometimes even passing 40 days for any news.
All the materials/components used to make the Model D Pro are the same ones that were used in the Series One Pro and Model D Pro, outside of coloring and retooling to get to 58 grams without holes nothing was new.
QC issues. This is where we don’t know exactly what happened. If there really were so many that pushed production 4x times over their initial production schedule, then I would say do better, you took 2 months each time to fix something only to find another QC issue when the product is about to get a green light for production. However, I’m not sure about all these QC issues, I suspect their production line was filled with other products that had better preorder numbers., stuff that’s not limited production.
While I was irritated with delays like a lot of other people, mine showed up today and I’m very happy with it already. Is anyone aware if they will be distributing small amounts of inventory to stores such as Microcenter like they did with the Model O Pro (and I believe Series One Pro)? I fully regret not buying a second in a different color, so would like a chance to grab another without paying marked up eBay prices
Glad to hear you’re enjoying your MDPRO! Yeah definitely check Micro Center as I believe they’re the main US-based retailer that might have stock on hand.
Figured as much, just wanted to check in here first! I figured the merchandiser at my local store probably won’t be able to foresee new inventory until it actually shows up
Hey @Lyssale, yes you should get a shipping confirmation email with tracking details. If you have not received one, reach out to our support team and they can help provide you with updated information.
Received my MDP this past Sunday and I gotta say I’m not as excited as I thought I would be. I only say this because for a group buy item this doesn’t feel as “premium” as one would expect. Comparing mine to the regular Wireless MD it is lighter and slightly textured but other than battery life and shell not much of a difference to surprise me.
I actually believe my left click is loose as it rattles when I shake the mouse, and when clicking on it it doesn’t feel as stable to it’s right click. So this might be a QC issue, wouldn’t be surprised if others have it as well.
Overall, this one has stopped me from future Forge Item. Glorious’ communication during the whole thing was atrocious when compared to smaller “no-name” keeb GBs I’ve participated in. Aside from aesthetics, Forge items don’t feel worth it ESPECIALLY when Glorious drops a new mouse in-between QC delays - literal slap in the face.
Glorious will be ending Glorious Forge, its just hasnt been officially announced yet but heres the link to the Glorious Founder comment regarding Glorious Forge.
Yes, we are ending the Forge program (will announce it officially soon). It was something new we wanted to try, but in the end, we want to do what our community wants - and we heard the feedback loud and clear.
As Glorious grows as a company, there are just different target markets that have different needs from their gaming mice (i.e the customer buying a mouse at Best Buy is much different than the customer in the enthusiast mouse/FPS/esports space).
However, we have been working on a new plan in place that I think will keep everyone happy. I know it’s been fairly quiet from our end for the last several months, but we will have some exciting updates soon!
