Side of my model O popped out

[Bob]

So I was playing my game and I was playing it very intensely.

After a few minutes of playing I hear a crackle in my mouse and look down to see whats wrong with it. Nothing seemed wrong until I tries using the side buttons and I wasnt able to use one and the other one was very far inwards. So I felt around and it turns out that the side panel came off a little and now I cant use my side buttons with are crutial for the game i’m playing

[Pseudo]

I’m always curious how “intensely” someone is playing a game in order to pop the side of of their mouse. I’ve gone through a Model D, Model D Wireless, and Model O Wireless and never thought at any point that the mouse was going to come apart in my hand.

How long have you had it? You can try reaching out to support for a replacement.