Glorious Founder’s comment regarding the Model I 2 on Reddit
"Hey guys
I want to address the delay in the release of a product that many of you have been eagerly anticipating. We understand that this delay may have caused frustration, and I want to provide some clarity on the situation.
I admit that we have not done a good job of communicating updates and the progress of the Model I2 delays to the community. This has been a moving target, and I apologize for any confusion or frustration that it may have caused. Moving forward, we are committed to addressing this issue and keeping you all informed.
The reason for the delay is due to production issues. We want to ensure that the quality of the I2 is top-tier and consistent and to achieve this, we need to spend more time perfecting the manufacturing process. Unfortunately, some unforeseen issues have come up during our mass production runs and we didn’t want to run the risk of pushing out a poor-quality product. We believe that it’s important to prioritize quality over speed, even if it means delaying the release.
For those of you that have preordered the I2, I totally understand the long wait time is unacceptable, and I want to assure you that we will do whatever it takes to make it right, including canceling/refunding your preorder. Please reach out to our customer service team, and we will work with you to find a solution that meets your needs.
We estimate that the product will be released by the end of Q2, and we will provide updates as soon as we have more information. We appreciate your patience and understanding during this time." - From woox13 aka Shazim Mohammad