Odd keyboard problem

Keyboard was working, I went to cook dinner. came back and it wasn’t working anymore. I even paused hulu with spacebar when i went to cook dinner so It had to of died in the hour I was cooking.

I was instructed by glorious support to flash the gmmk back to their firmware using qmk tool. Just to clarify I never used qmk firmware or this qmk tool before this.
" Let’s try hard-resetting the GMMK PRO and reverting it back to the official Glorious firmware.

a) If you have the ANSI GMMK PRO, download our standard Glorious Firmware .bin file here.

b) If you have the ISO GMMK PRO, you will need this Firmware .bin file instead.

  • Open up the QMK Toolbox - get it from here.

  • Place your keyboard into bootloader mode (space+b and then plug into the computer, you should see a message that says STM DFU Bootloader).

(If your keyboard does not go into bootloader mode, do not worry! You can unscrew the backplate of the GMMK PRO. When you open your GMMK PRO (keys facing down) you will see a single button facing up towards you on the PCB Board. Simply hold that button down and plug your GMMK PRO into the computer at the same time. This is an override button that will place the GMMK PRO into DFU Bootloader mode.)

  • Open up the Glorious Firmware .bin file in QMK Toolbox and click flash.

  • That’s it! Your GMMK PRO will be back to using the original Glorious Firmware."

Flashed via laptop. pc does not recognize a device is plugged in.

I tested every usb port off camera. was one of the first things I did. My mouse and other keyboard work in every usb port but this gmmk flex doesn’t

I don’t understand how something on the pc can be conflicting with the keyboard. Clearing cmos updating bios and wiping my ssd installed windows from a usb should basically be a new computer. The keyboard should just work. I couldn’t even get it to work in bios or while installing windows. Which in 20+ years of working with computers I have never had a keyboard that didnt work in bios.

Another weird thing I noticed there are 2 other people with same or similar problems in the past week posted on this forum as well.