Mouse issue

I got glorious module o wireless and the mouse keeps freezing completely with none of the buttons working and the mouse can’t move the only thing that works is the lights

Is this the Model O or the Model O 2 wireless?

On either or, have you installed the latest CORE software and made sure there was no firmware updates?

If I recall correctly, when my son get his Model O 2, he had to do a firmware update, first thing.

Have you tried any other USB ports on your system?

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