Model O 2 Pro 8k issues

Hello guys,

I just bought the third Model O 2 Pro 8k. The first one had problems with the sensor. While playing games, the cursor moves in the sky, the second mouse turned off while gaming. I had to turn the power switch to off and then to on, to turn back on the mouse. Now i bought the third Model O 2 Pro 8k and have the same issue like the first one. I am using a brand new “DUCKY SHIELD L” Mousepad… I used the same pad with my old Glorious Model O for like 8 years and had never a problem. But now, the new sensor in the Model O 2 Pro 8k has problems with this pad? Or is this the third Mouse with technical issues? firmware is updated by all three of them.

I would recommend reaching out to Glorious Support if you haven’t already @chu62. Having three QC issues like this is very strange and they may have troubleshooting suggestions to help correct the issue.

I have had an issue with either glorious core or the actual mouse itself but ive been trying to use the 8k/4k wireless polling rates and I change it in glorious core and save it and it stays there in the settings but when i actually look at the information of my local save it only shows 1k hz polling rate and after doing a test ive confirmed that it isnt just a visual bug and my polling rate is actually stuck at 1k hz even though it says im at 8k/4k hz in the settings/performance tab.