I purchased my barebones GMMK PRO on Amazon weeks ago and decided to get the polycarbonate plate with it. I also bought other stuff from various stores, such as switch foam, stab foam, stabs, lube, etc.
Last month I finally built it, but I had issues with the polycarbonate plate. Specifically, the head of two screws broke off, and so did one of the stands from the polycarbonate plate.
I didn’t overtighten them. I’m guessing the screws are made from a soft metal such as aluminum.
I finished the build using the stock aluminum plate and then contacted Glorious through Amazon to see if they could send a white aluminum plate or a refund.
I bought the plate because I wanted to accentuate the RGB, which is already very bright. The other reason is I wanted to make the keyboard sound a little deeper.
As it turns out, the aluminum plate has a pleasant sound profile, so I was hoping Glorious would send me a white aluminum plate because it would look great on my black GMMK PRO, highlighting the RGB.
Sadly, they weren’t able to do that.
But they sent me a refund, which was a surprise because other companies would usually try to send another PC plate and keep asking questions until you’re all stressed after having to repeat “no, I want a refund” several times.
That’s the only reason I considered giving the PC plate another try in the future, so I’ll buy it and use another set of higher-quality screws.
I wish all companies would give such a stress-free experience to their customers.
P.S.: I had to edit the post because I hit a shortcut that ended posting it before I was done typing. lol