How to fix loose scroll wheel?

My glorious model o wired’s scroll wheel doesn’t work and is loose. The scroll wheel is like the Logitech G502, but the scroll wheel doesn’t work and can only click. Does anyone know how to fix it?>

Hey @asher and welcome to the forum! Sorry that is happening. The fastest way to get this resolved would be to contact Glorious Support. They are the best bet to get you sorted.

Hopefully you can have this resolved shortly!

Thanks!

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