GMMK Pro keys not functioning

Hello I got my GMMK Pro around a year and a half ago from best buy. Just a couple days ago my ASDF keys stopped working. I have replaced switches, deep cleaned my entire keyboard, updated software’s and everything alike. I saw this has happened to people before and that it’s the same weird combination of keys. I don’t know where to go next so I’m making a post in case I missed some obscure reason. I’m using both my laptop and normal keyboard right now to type ASDF.

Hi @Orio and welcome to the forum, feel free to see if anyone has any advice on this issue. In the meantime, I would recommend contacting support here.

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Welcome to the Guild! I hope you enjoy your time here with us.

Sounds to me like something’s up with the traces on the PCB, especially if replacing the switches didn’t help. I agree with @JrEtwon’s suggestion to reach out to Glorious Support, they might be able to provide you with a new PCB to replace the one you’ve got now.