Hey @buzzz_88, welcome to the guild! Sorry your having issues with your new keyboard, I haven’t had any problems with either of my gmmk 3’s so I can’t offer any advice but if you reach out to support they should be able to help you out with that, they are amazing.
Yeah bro they promised me a fix by the end of october but it never arrived. They are just lying their asses of to keep sales up and hide the fact that their keyboards suck