GMMK 2 not typing

General Product Questions
1

My 2 days old gmmk not registering types in windows and in mac but it can detect when i change the rgb color or the style of how will rgb respond to my clicks. Im not sure how to fix this as i know that my keys are working.

I tried resetting it using fn+ esc+ 1+3+5. i also tried resetting it using the pinhole under the space bar.

Please help

2

I’d suggest reaching out to Glorious Support for assistance if you haven’t already @FGonzales16. They will be able to walk you through troubleshooting and help you get the issue resolved.