If you are running CORE 2.0 and are experiencing issues with Glorious products, it is generally recommended to revert to CORE 1.0. A number of guild members have reported this helping fix issues they were experiencing.
As with all issues pertaining to Glorious products, I highly recommend reaching out to Glorious Support and asking for assistance. This will be the fastest and most reliable way to get troubleshooting assistance, and resolve your problem.