Firmware for series one pro

Hello,my side button not working,and i cant factory reset my mouse, im holding down left,right and scroll click for 5 secs,nothing happened, and dpi battery check not working also. Waiting for firmware update, when?

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Sorry to hear you’re having some issues with your Series One PRO @Arthur7.
Since you’ve already tried to reset the mouse to its factory settings and encountered issues, I would recommend reaching out to Glorious Support for assistance.