Core software will not respond after re boot

Hello, I have a model 02 wired mouse. The problem I am having is with the core software. when first installed all is great updates firmware, change settings and save all works as it should but as soon as i reboot the pc the software does not restart and open like it should. my only remedy is to uninstall re start pc and reinstall core again. done this ten times in the last week. I’m on core v1.1.34 and firmware v 2057. any help would be much appreciated. Thanks Ron